Santa.co.uk - Text

Questions about Santa Texts

Product Info
A Text From Santa

Text not arrived:
1. Check the number you ask Santa to Text in My Account
2. Although the Text is sent to the network at the time requested the following are reasons for text failures (they may still happen)

Handset not switched on
Out of network range when delivery attempts
Sim memory full on phone
Mobile Network issues and queuing causing to expire in validity period (we have extended this to 48 hours worth of attempts)



   
Question still not answered?  
Please email help.2016@santa.co.uk with details of your order including your order ID/Question and supply the email address you used to order with if different from the reply address in the email you send to us.  
   

Father Christmas Ltd. 1 Redwood, Peterborough, Cambridgeshire PE2 7DU. Tel: 01733 233 062

© 1999, Father Christmas Ltd